Refund

Boighor is committed to provide service smoothly without any hitches. It is infrequent and rare case where users didn’t get smooth reading experience all the way. But at times we may fail to fulfill your satisfaction and obstacles may occur. In that case, to ensure our credibility and your benefit ‘Boighor’ introduces ‘Refund Policy’. This ‘Refund Policy’ is to help you get compensate under our specified policies. 
Before requesting a refund, please review our ‘Refund Policy’ to ensure that you qualify for a refund.

Definitions and Key Terms

  • To help explain things as clearly as possible in this Return & Refund Policy, every time any of these are referenced, are strictly defined as
  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to E. B. Solutions Limited as well as Boighor that is responsible for your information under this ‘Refund Policy’.
  • User: refers to the person that signs up to use the ‘Boighor’ service.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit ‘Boighor’ and use the service.
  • Service: refers to the service provided by ‘Boighor’ as described in the relative terms and on this platform.
  • Website: Boighor’s website, which can be accessed via the specified URL
  • You: a person or entity that is registered with ‘Boighor’ to use the service. 

Your Consent
By using our platform, registering an account, or making a purchase, you hereby consent to our ‘Refund Policy’ and agree to its terms.

Refund Policy 
If for any reason you are unsatisfied with your order, you may return it as long as your item meets the following criteria:

  • It is within 5 days from the purchase made.
  • Refund for service(s) are subject to verify and inspection by Boighor team.
  • Hitches or interruptions or damages due to internet connection or it’s manipulation or depletion will not be covered under our ‘Refund Policy’.
  • If the content/ item/ service you purchased from our website or app is on discounted price or purchased on any promotional offer will be covered under our ‘Refund Policy’.
  • Damages/ hitches of purchased contents due to bugs, app crash, other technical issues will be covered under our ‘Refund Policy’.

Reasons for Refund

  • If ‘Boighor’ fails to fix the damage or problem for which you claim refund will be subject to be refunded.
  • You have to claim the return of the product within 5 days. A return isn't possible after the 5 days limit. You can reach our team for further questions at info@ebsbd.com  or you can inbox our team at (… Fb page link)
  • Please note that ‘Boighor’ or E B Solutions Limited is not obliged to refund the user’s money what he/she paid if the criteria or eligibility is not matched to the ‘Refund Policy’.

Claim of Refund 
Contact ‘Boighor’ team through email or Facebook page of ‘Boighor’ with the details of user ID, purchase details, reason of claim. If you meet the eligibility the team will proceed with further process and you will be informed. 

Changes to our Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and Policies. Unless, otherwise, required by the specific entity, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated “Refund Policy.’ If you do not want to agree to this or any updated Refund Policy, you can delete your account and ‘Boighor’ reserves the right to delete your account if terms and policies are not followed.

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